Anthony leads the ROC Support Team, overseeing service delivery and ensuring support requests are handled effectively. He focuses on client relationships, quality outcomes, process improvement, and team development.

Derek provides advanced technical support and escalation assistance across client environments. He brings deep technical expertise and a calm, methodical approach to complex issues.

Brandon works on higher‑level technical issues, supporting complex troubleshooting and system improvements. He enjoys solving challenging problems and mentoring other team members.

Jack supports day‑to‑day desktop and user issues, helping clients stay productive. He focuses on clear communication, timely resolution, and friendly support.

Joseph assists clients with desktop, device, and application support. He enjoys helping users resolve issues efficiently and ensuring a positive support experience.

Cyruss provides frontline technical support, assisting with user queries and technical fixes. He focuses on responsiveness and delivering consistent support outcomes.

Francis supports clients with day‑to‑day technical requests and troubleshooting. He enjoys problem‑solving and helping users get back to work quickly.